Refund Policy

At Love Stayfit, we strive to provide our customers with the best possible shopping experience. We understand that sometimes, a return or refund may be necessary. This Refund Policy outlines the guidelines and procedures for returning items purchased from our store.

30-Day Return Policy: We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

How to Initiate a Return: To start a return, please contact our customer support team at support@lovestayfit.com. Our team will guide you through the return process and provide you with a return shipping label, as well as instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

Damages and Issues: We take great care in packaging and shipping our products, but if you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right.

Exceptions and Non-Returnable Items: Certain items are not eligible for return, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any questions or concerns about the eligibility of your specific item, please reach out to our customer support team.

Exchanges: If you wish to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. This ensures that you get the item you want without any delays.

European Union 14-Day Cooling Off Period: If your merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The same conditions apply as mentioned earlier, including the item being in its original condition with tags and packaging, and the need for a receipt or proof of purchase.

Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and automatically refunded to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

If you have any further questions or need assistance with your return, please don't hesitate to contact our customer support team at support@lovestayfit.com. We are here to help!